FAQ

FAQs

What is the Home Service Membership program?

The Home Service Membership program is a unique initiative where homeowners can access vetted, high-quality contractors for their home improvement needs. The membership provides significant discounts, exclusive offers, and a trustworthy network of professionals.

How does the Home Service Membership program work?

Once you sign up and become a member, you gain access to our network of trusted, pre-vetted contractors. You can request quotes for your home improvement needs and enjoy exclusive member discounts.

How much does the membership cost?

The regular annual membership is priced at $297.00

How are contractors vetted?

We ensure all contractors in our network have a minimum of 10 years' experience, hold necessary licenses and insurances, and have consistently positive reviews. We also confirm their commitment to providing fair pricing and guaranteed satisfaction.

How much can I expect to save with a membership?

Savings can vary based on the scope and frequency of your home improvement projects.

What home services are included in the membership?

Our membership covers a wide range of home services, including painting, cleaning, landscaping, plumbing, HVAC, renovations, roofing, flooring, pest control, and more. Check out our Services page for a full list.

How do I become a member?

You can become a member by signing up on our website and choosing the membership plan that best suits your needs. It take as little as 2 minutes.

What happens after I sign up for a membership?

Once you sign up, you will receive a confirmation email with instructions on how to request a quote and access your member-exclusive benefits.

Do you have a referral program?

Yes, we have a rewarding referral program. Please visit our website for more details.

Is there a limit on how many services I can use in a year?

There's no limit to the number of services you can use. Our goal is to help you maintain and improve your home conveniently and affordably.

Do you offer warranties on the work done by contractors?

Yes, all our trusted contractors provide warranties or guarantees for their work.

What cities do you operate in?

We currently operate in the lower mainland and plan to expand to other cities soon.

What are the payment options for the membership?

We accept all major credit and debit cards.

Is my information secure with you?

Absolutely. We take privacy and data security very seriously and ensure your personal information is securely stored and handled.

How do I know I am getting the best price?

Our group buying model ensures that you receive significant discounts due to the collective bargaining power of our members. You'll always get the best price for the highest quality work.

Can I use my membership for my rental properties?

Yes, your membership can be used for services at any property you own.

Can I upgrade my membership later?

Yes, you can upgrade your membership at any point to enjoy more benefits.

Who do I contact for customer service inquiries?

You can reach out to our customer service team via the contact information provided on our website. We're here to help you.

I received a quote from another contractor that we don't work with that is lower than yours. Can you match or beat this price?

While we understand the importance of competitive pricing, it's crucial to recognize that not all services are created equal. At our company, we meticulously select our contractors, ensuring that they are not only highly skilled and qualified, but also committed to delivering the best possible service. We only work with the top professionals in the field who meet our stringent quality standards. While we can't guarantee to match or beat every quote from outside contractors, we can assure you that the price you pay with us is an investment in top-tier service and the peace of mind that comes with it.